Warranty

OzX Warranty

Every OzX DCX battery is backed by a 7-year warranty and built to an 8,000+ cycle design life — engineered to outlast your travels, not just your trip. As an Australian company, we back every product with local technical support from people who understand the system you've installed.

What's Covered

Expert Technical Support: Free, clear technical advice to help you get the most performance and safety from your OzX system.

Fast Order Processing: Quick processing and shipping for all orders, domestically and internationally.

Dedicated Service: Friendly, professional support for every question, from pre-purchase sizing to post-install troubleshooting.

Technical Assistance

If you run into any issues with an OzX product, contact our Technical Support Team:

Email: support@ozxcorphelp.zendesk.com

Our team will work to diagnose and resolve your issue promptly.

Consumer Guarantees

Our products come with guarantees that cannot be excluded under Australian Consumer Law. You are entitled to a replacement or refund in the event of a major failure, as well as compensation for any foreseeable loss or damage. If goods do not meet acceptable quality standards and the failure is not major, you are entitled to have the goods repaired or replaced.

The benefits provided by this warranty are in addition to other rights and remedies available under Australian Consumer Law and do not detract from your statutory rights.